TERMS OF SERVICE

Introduction

Welcome to PlayN'. By accessing or using our platform, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our services. If you do not agree, you must not use the platform.

1. Definitions

  • Platform: Refers to the PlayN' website and mobile applications.
  • User: Any person who registers or visits the Platform.
  • Player: A user who books courts or joins matches.
  • Club Owner: A user who lists and manages courts.
  • Trainer: A user who provides coaching services.
  • Services: All features and functions provided by PlayN'.

2. Eligibility

To use PlayN', you must meet several criteria:

  • You must be at least 18 years old.
  • You must have the legal capacity to enter into a binding contract.
  • You must not be prohibited by law from using our services.
  • You agree to provide accurate and up-to-date information.

3. Account Registration

3.1 Creating an Account

You must create an account to access most features. You agree to provide true and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account.

  • Use a strong and unique password.
  • Do not share your login credentials with others.
  • Notify us immediately of any unauthorized access.
  • Actions taken via your account are your responsibility.

3.3 Account Types

We offer different account types for Players, Club Owners, and Trainers, each with specific features.

4. Use of Services

4.1 Permitted Uses

You may use the services for legitimate purposes:

  • Booking padel and tennis courts.
  • Finding matches and opponents.
  • Managing club facilities and events.
  • Providing or booking coaching sessions.
  • Communicating with other members regarding sport activities.

4.2 Prohibited Activities

You agree NOT to:

  • Violate any local or international laws.
  • Infringe on intellectual property rights.
  • Harass or abuse other users.
  • Post false or misleading information.
  • Access unauthorized areas of the platform.
  • Use automated systems or bots.
  • Interfere with the proper working of the Platform.
  • Circumvent any security features.
  • Resell our services without permission.

5. Bookings and Payments

5.1 Court Bookings

When you book a court, you enter into a direct agreement with the Club Owner.

  • PlayN' acts as an intermediary for bookings.
  • Check booking details and club rules before confirming.
  • You must comply with the club's specific rules and hours.
  • Users are responsible for any damage caused during their session.

5.2 Payment Terms

Payments are processed securely via our third-party provider. Prices include applicable taxes unless stated otherwise.

5.3 Cancellations and Refunds

Cancellation policies are set by the individual clubs. Check the specific policy for each booking.

5.4 Service Fees

PlayN' may charge a service fee for facilitating bookings. These will be clearly displayed before checkout.

6. Club Owner Responsibilities

As a Club Owner, you agree to:

  • Provide accurate details about your facilities.
  • Maintain courts in a safe and usable condition.
  • Honor all bookings made through the Platform.
  • Communicate clearly with players regarding changes.
  • Respond to inquiries in a timely manner.
  • Comply with all licensing and safety regulations.
  • Maintain adequate liability insurance for your facility.

7. Trainer Responsibilities

As a Trainer, you agree to:

  • Possess all necessary certifications and qualifications.
  • Maintain professional standards of conduct.
  • Keep your availability calendar up to date.
  • Follow the Platform's guidelines for coaching sessions.
  • Treat all students with respect and professionalism.
  • Maintain appropriate professional liability insurance.
  • Comply with all tax and employment laws in your region.

8. Intellectual Property

8.1 Our Content

All trademarks, logos, and content on PlayN' are the property of PlayN' or its licensors.

8.2 User Content

By posting content on PlayN', you grant us a license to use it to provide our services.

9. Disclaimers and Limitation of Liability

9.1 As-Is Basis

Our services are provided on an 'AS IS' and 'AS AVAILABLE' basis without warranties.

9.2 Third-Party Actions

PlayN' is not responsible for the actions of users or third parties:

  • The quality or safety of club facilities.
  • Any personal injuries sustained during sports activities.
  • Disputes between users, players, or owners.
  • Losses due to unexpected club closures or cancellations.

9.3 Limitation of Liability

To the maximum extent permitted by law, PlayN' shall not be liable for indirect or consequential damages.

10. Indemnification

You agree to indemnify PlayN' from any claims arising from your use of the Platform or violation of these terms.

11. Termination

11.1 Termination by You

You can close your account at any time by contacting us.

11.2 Termination by Us

We may suspend or terminate your account if:

  • You violate these Terms of Service.
  • You engage in fraudulent or illegal activity.
  • Your actions cause harm to other users or PlayN'.
  • You fail to pay applicable fees.

11.3 Effect of Termination

Upon termination, your right to use the services will cease immediately.

12. Dispute Resolution

12.1 Informal Resolution

We encourage users to resolve disputes informally by contacting our support team.

12.2 Arbitration Agreement

Disputes not resolved informally shall be settled by binding arbitration.

12.3 Exceptions

Claims that can be settled in small claims court are exempt from mandatory arbitration.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of Turkey.

14. Changes into these Terms

We may modify these terms at any time. Changes become effective when posted on the Platform.

15. General Provisions

15.1 Entire Agreement

These terms constitute the entire agreement between you and PlayN'.

15.2 Severability

If any provision is found invalid, the remaining provisions remain in effect.

15.3 Waiver

Failure to enforce any right does not constitute a waiver of that right.

15.4 Assignment

PlayN' may assign its rights and obligations under these terms.

16. Contact Us

For any questions regarding these Terms, please contact us.

Support Email:support@playn.app

Legal Email:privacy@playn.app

Address: Istanbul, Turkey

Acknowledgment

By using PlayN', you acknowledge that you have read and understood these Terms of Service.