SUPPORT
Find answers to the most common questions about booking, coaching, membership, and more. We're here to make your padel experience seamless.
PlayN' is Turkey's first digital platform that allows players to find matches suitable for their level, create their own matches, and easily reserve available courts in racket sports. It is also a digital business partner that brings clubs and players together.
PlayN' supports padel, tennis, and pickleball. The platform will continue to expand with new sports over time.
No. Using PlayN' is completely free for players. You can register on the platform, create matches, browse available courts, and join matches.
Simply go to the matches page and select your location and skill level. The system will automatically list suitable open matches for you. If there's no match that suits you, you can create your own match in a few steps and wait for other players to join.
Renting a court on PlayN' is quite easy. Create a match, share the match link with your friends, and reserve the court together to get on the court.
You determine your skill level during registration. If you wish, you can manually update it from your profile whenever you feel your current level doesn't suit you. In the future, an automatic level update feature that considers the matches you've played and player feedback will be activated.
Currently, court fees are paid directly to the club before the game. For a smooth gaming experience, accounts may be temporarily restricted in cases of non-payment.
Cancellation can be made at least 12 hours before the match time. After this period, cancellation is not possible. If weather conditions are unsuitable, the match can be automatically canceled with club and system evaluation.
Yes. The substitute player must be at the court before the match starts. If the club is notified at least 2 hours before the match time, the change is usually made smoothly.
Existing reservations cannot be edited. However, if you need to change the time or date, you can cancel the reservation and create a new one.
You can book a court through the PlayN' app or website. Simply select your preferred date, time, and court type (indoor or outdoor), then complete your booking. You can also create a match and invite friends to join.
Yes, you can cancel your booking up to 12 hours before the scheduled time. To reschedule, cancel your current booking and create a new one. Cancellations made less than 12 hours before the match are not allowed to ensure fairness for all players.
Most clubs provide rackets and balls for rent. You can check the club's amenities on their profile page. If you prefer to use your own equipment, you're welcome to bring it.
Our support team is ready to help you with any additional questions or assistance you need.
Have questions, feedback, or need assistance? Reach out to us—we're here to help you get the most out of PlayN'.
info@playn.app